Adults control the account
The service is not directed to children under 13 and does not permit child-owned accounts. Only a parent, legal guardian, or another adult with documented authority may upload a child’s information or purchase credits.
What may be provided
An adult may choose to provide a child’s first name or nickname, age-appropriate photos, pronouns, familiar routines, story details, and information about preferred supports. Please provide the minimum needed. Do not provide a full legal name, birth date, address, school name, precise location, diagnosis, medical record, government ID, or intimate image.
Why we use it
We use the information only to create and save the visual cards, social stories, fairy tales, or other materials the adult requests; to keep the service safe; and to provide support. Customer materials and reference photos are private. The public gallery shows sample materials published by the site owner.
Parental authorization
Before personalized generation, the adult must affirm that they are the parent or guardian or have permission to use the child’s photo. This checkbox is an account-holder representation; it is not a substitute for any additional verifiable-parental-consent process that may be legally required for a child-directed use.
Review and deletion
The adult can review saved creations in My Library, delete individual items, delete the synchronized library, or ask us to delete account-associated child content through Contact. We may retain limited transaction, fraud-prevention, legal, or provider security records where required.
Safety rules
- Only ordinary, fully clothed, age-appropriate photos are allowed.
- Private-care visuals use neutral objects rather than depicting a child.
- AI output can be inaccurate. An adult must review every result before showing it to a child.
- Do not use the service for diagnosis, treatment, restraint, forced compliance, punishment, or emergencies.
Questions
Use Contact and select “Privacy question.” A parent or guardian may also request that we stop further use and delete the child information under our control.