Who is responsible for the service
Visual Memory Space is operated by Ilona Gutsaliuk in New Jersey, United States. Privacy requests may be submitted through the Contact page.
Who this service is for
Visual Memory Space is an adult-managed service for parents, guardians, educators, and professionals. Children may use finished materials with adult supervision, but they may not create accounts, make purchases, submit forms, or upload content themselves.
Information we collect
- Account information includes your username or email address, account ID, password hash, and session records. If you use a recovery code, we store a hash of that code. We store passwords and recovery codes in hashed form.
- Content an adult chooses to provide: a child’s first name or nickname, reference photos, prompts, story details, generated images, and saved projects.
- Purchase and credit records. Stripe handles payment-card details; Visual Memory Space does not receive full card numbers.
- Support messages and reviews submitted through our forms.
- Security and operational data such as request time, browser information, IP-derived anti-spam fingerprints, error logs, and service activity.
How we use information
We use information to authenticate adults, generate requested materials, maintain a private library and credit balance, process payments, prevent abuse, provide support, moderate reviews, secure the service, comply with law, and improve reliability. We do not sell child photos or personal information. We do not use customer reference photos for behavioral advertising or a public gallery. The gallery shows sample materials published by the site owner.
Child photos and AI providers
We send reference photos and prompts to AI providers when an adult requests generation. They may be processed by our AI infrastructure providers, currently including OpenAI, to create the requested output and for provider safety monitoring. API data is not used to train OpenAI models by default, but provider abuse-monitoring logs may be retained for up to 30 days unless a different approved retention setting applies. Do not upload intimate images, medical records, school records, government identifiers, or anything unnecessary for the requested visual.
Storage and retention
Your browser stores drafts and reference photos on the device. When you sign in, your child profile, reference photos, and saved projects may also sync to private account storage for use across devices. Previous versions may be retained in private backups for recovery. We keep purchase and credit records as required for accounting, fraud prevention, and legal obligations. Support and review records are kept only as long as reasonably needed for those purposes. Clearing browser data removes the local workspace. For account data or private backup deletion, use the Contact page. We may retain purchase records as required by law. AI providers manage their own security logs.
Sharing
We share data only with service providers needed to operate the site, such as hosting/storage, authentication, AI generation, payment processing, and security vendors; with authorities when legally required; or as part of a business transfer subject to appropriate protections. We do not authorize providers to use child photos for their own advertising.
Your choices and rights
An account holder may access or delete saved projects in My Library, download a backup, and request access, correction, deletion, or a copy of account data through the Contact page. We may verify identity before fulfilling a request. Depending on where you live, you may also have rights to know, correct, delete, restrict, or appeal our response. We do not discriminate for exercising a privacy right.
Cookies and similar storage
We use only storage necessary for sign-in, security, saved preferences, and core site functions. Sign-in uses a secure session cookie valid for up to seven days. Signing out revokes that session. Browser drafts are stored separately for each account. We do not currently use third-party behavioral advertising or non-essential analytics cookies. If that changes, we will update this policy and add consent controls where required.
Security and international processing
We use access controls, private object storage, HTTPS, data minimization, and reasonable administrative and technical safeguards. No system is completely secure. Information may be processed in the United States and other locations where our providers operate.
Contact
Use our Contact page for privacy questions or requests. Select “Privacy question” or “Delete my account or data.”