Service operator
Visual Memory Space is operated by Ilona Gutsaliuk in New Jersey, United States. Business and legal correspondence may be sent through the secure Contact page.
Eligibility and authority
You must be at least 18 and able to enter a contract. If you upload a child’s information, you represent that you are the parent or legal guardian or have the authority and permissions required to use that information.
The service
Visual Memory Space provides adult-created visual supports, printable cards, social stories, and personalized fairy tales. It is an educational and creative tool—not medical, psychological, behavioral, legal, or professional advice. It does not replace an individualized assessment by a qualified professional.
Accounts and acceptable use
You are responsible for your account and for reviewing all output. You may not upload content you do not have permission to use; exploit or identify a child; request sexual, abusive, hateful, dangerous, or illegal content; infringe intellectual-property or privacy rights; probe security; automate abusive requests; resell access; or misrepresent AI output as professional advice.
Your content
You retain your rights in content you submit. You grant Visual Memory Space and its service providers a limited license to host, process, reproduce, and transform that content only as needed to provide, secure, and support the service. You are responsible for obtaining permissions from every identifiable person shown in a reference image.
Generated content
Subject to applicable law and third-party rights, you may use generated materials for personal, family, educational, or professional-support purposes. AI output may contain errors, unexpected details, or similarities to other material. We do not guarantee uniqueness, clinical suitability, perfect likeness, or uninterrupted availability. Review, edit, and supervise use.
Credits and payment
Credits are prepaid units used only inside Visual Memory Space. They are not money, cannot be transferred, and have no cash value. Prices and the credit cost of each action are shown before purchase or generation. Failed billable generations are intended to return the reserved site credits automatically. Taxes may apply. Stripe processes payments under its own terms.
Reviews
Reviews must reflect a genuine experience. Do not submit fake, purchased, AI-authored, or impersonated reviews; disclose any material connection; and do not include private information about a child. We may remove spam, threats, profanity, irrelevant content, unverifiable claims, or privacy violations. We do not suppress a review merely because it is negative.
Copyright and reports
Do not upload copyrighted characters, photos, artwork, or other material unless you have permission or a lawful basis. Use Contact to report alleged infringement and include the work, location, your contact information, a good-faith statement, and a statement of accuracy and authority.
Suspension and termination
We may suspend access to protect children, users, providers, or the service; investigate fraud or abuse; comply with law; or address a material breach. You may stop using the service at any time and request deletion of account-associated content.
Disclaimers and liability
The service is provided “as is” and “as available” to the fullest extent allowed by law. We do not exclude rights that cannot legally be waived. To the fullest extent permitted, Visual Memory Space is not liable for indirect, incidental, special, consequential, or punitive damages, or for decisions made from unreviewed AI output.
Changes and governing law
We may update these terms prospectively and will post the effective date. Material changes may require renewed acceptance. Unless mandatory consumer law provides otherwise, these terms are governed by New York law, without regard to conflict-of-law rules.
Contact
Use the Contact page for questions, notices, refunds, privacy requests, and copyright reports.